Returns & Exchanges
At The Formal Club, we strive to ensure every gentleman finds his perfect fit, which is why we offer a seamless 15-day return and exchange policy for all unworn and tagged apparel. Whether it is a sizing adjustment or a style preference, our goal is to provide a sophisticated shopping experience from start to finish.
Return Process
- 1.Initiate Request
Visit our dedicated Return Portal and enter your order ID and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure the garments are in their original condition with all tags attached, as our team will conduct a brief quality check upon pickup.
- 3.Reverse Pickup
Once approved, a courier partner will be assigned to collect the package from your doorstep within 24 to 48 hours at no additional cost.
- 4.Refund or Exchange Processing
After the item reaches our warehouse and passes inspection, we will issue a full refund to your original payment method or dispatch your new exchange item immediately.