Frequently Asked Questions
Everything you need to know about your premium formal wear experience.
How do I determine the right size for my formal shirt?
We provide a detailed size guide on every product page. We recommend measuring your chest and neck size to compare against our chart. If you are between sizes, we suggest choosing the larger size for a more comfortable formal fit.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. Simply visit our Returns Center to initiate a request.
How long does shipping typically take?
Orders are processed within 24-48 hours. Standard shipping usually takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country.
Do you offer international shipping?
Yes, The Formal Club ships to over 50 countries worldwide. International shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer Cash on Delivery (COD) for most pin codes within India.
How should I care for my formal wear to ensure longevity?
Most of our shirts are made from premium cotton and require a gentle machine wash or professional dry cleaning. Always refer to the specific care label inside the garment for the best results.